• Our Program
• How It Works
• Benefits of Joining
• What Customers Say
• Join Now

Benefits of Joining the Ripoff Report® Corporate Advocacy Program

Because our standards are high and we carefully track the resolution of all complaints, any member company automatically enjoys benefits that are extremely valuable in today’s business environment:

Positive PR and “Buzz” Marketing

Members are able to publicize their membership, noting they meet its extremely high standards for customer satisfaction. This kind of meaningful information spreads quickly among potential customers via word-of-mouth and a variety of Internet sites.

Market Intelligence and Research

Sometimes it’s the complaints you don’t hear about that cause the most damage. With our program you have the best chance of learning about all complaints, and because you are able to communicate with customers, you learn precisely why your product or service is not meeting expectations.

It is not uncommon for the management of many enterprises to be unaware of problems that may be occurring at their customer level...both from a sales and delivery perspective. By becoming a member of the Corporate Advocacy Program, you can become aware of even the most minor and subtle complaints that may be affecting your business. This information can be used to allow you to rectify complaints at the earliest stage, to continue building an excellent reputation among your customer base, and to build sales and profits.

All successful growing businesses want to maintain a maximum amount of satisfied customers. Our experience has been that one of the ways they learn how to improve their products and services is from customers who lodge complaints. When you are aware of these situations you can act rapidly to turn situations around. In the process, organizations often come up with new ways to work with these customers and find acceptable resolutions.

Improve Your Customer Service Quality Assurance.

The process of resolving these complaints might suggest new ways of doing business or communicating with customers that will improve your Customer Service and Quality Assurance programs…and your competitive position.

Consumers see the whole picture.

By leaving ALL reports, rebuttals and updates ever filed, consumers get the opportunity to see how a business took care of business, from start to finish. Member companies benefit by having editorial comments support their efforts and draw attention to the positive actions they’ve taken.

“From Good to Great”

As Jim Collins’ best-selling business book pointed out, one of the factors separating the great companies from the merely good ones is the ability to stay attuned to customer feedback and learn from the experience of customers who are not fully satisfied. Using the Corporate Advocacy Program, you’ll not only enjoy a better image, you’ll also develop superior relationships with customers and build the best possible customer satisfaction program, proven to be a major factor contributing to long term success.

We offer this program only to individuals and organizations that appreciate and place a high value on customer service. Are you up to it?

Read why consumers want to do business with a member of the Corporate Advocacy Program.